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Help Center

Setup guides, troubleshooting and billing help for Air Cast.

Getting Started

  • Your first cast in 30 seconds
  • What to do if your TV isn't found
  • WiFi requirements & router tips

By TV Brand

  • Casting to Samsung Smart TVs
  • Casting to LG webOS TVs
  • Casting to Roku
  • Casting to Apple TV
  • Casting to Android TV / Google TV
  • Casting to Fire TV

Troubleshooting

  • I see picture but no sound
  • Mirror is laggy or stuttering
  • Black screen in Netflix / Disney+
  • Why iOS asks to record my screen

Billing & Subscriptions

  • Manage or cancel your subscription
  • Restore purchases on a new device
  • Request a refund
  • Free vs Premium — what's the difference

Still Need Help?

Send a diagnostic report from inside the app (Settings → Send Diagnostic) or email us and a real human will reply.

aircast@universaltv.app

Product

  • Screen Mirroring
  • Photo & Video Cast
  • Audio Streaming
  • Web Mirror
  • Supported TVs

Resources

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  • How it works
  • Contact

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  • Privacy
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